At Neighbourhood Auto Body CSN the health and safety of our staff and customers are of the utmost importance to us. If you are experiencing any cold or flu like symptoms please limit your contact with us to phone or email only (see contact page) and we can make arrangements to see you in person at a later date when you are feeling better.
The Purifier™ Fresh Air Ozone Machine
Every customer’s vehicle undergoes a one hour ozonating process right before customer delivery. This ensures complete sanitization of the entire vehicle interior by placing an ozonator machine in the vehicle with all windows and doors closed. Emitting ozone in a sealed environment is said to be one of the most effective forms of sanitization available.
We are taking extra steps to ensure we are following the guidelines of our provincial and federal health care professionals. We have implemented new practices into our daily operations.
Customer service areas
Diligently sanitizing the office/reception area after every customer leaves.
1 Person limit
Limiting only one customer at a time in our office/reception area.
Physical distancing protocol
Maintaining physical distancing with all staff and customers in reception and our shop bays.
We will not be shaking hands with customers as we normally enjoy doing.
Vehicle pick up and delivery
Offering free local vehicle pick up and delivery for all customers that are self quarantining or limiting social contact.
Courtesy car cleaning
Sanitizing all courtesy vehicles immediately once you drop them off to us.
Key drop protocol
Sanitizing keys immediately at drop off and right before delivery back to the customer.
Sanitizing car surfaces
Sanitizing all touch surfaces before entering a customer’s vehicle: door handles, seat belt components, steering wheel and all levers, gear shifter etc.
Disposable protective coverings
Installing disposable plastic steering wheel covers and seat covers on every vehicle.
All service work on your car will be finished with a very thorough vehicle detailing using our Fresh Air Ozone Machine.
We are here to help
If you require any other special treatments that are not listed please feel free to contact us and we would be happy to accommodate the best we can.Get in touch
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